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BKH’s new procedures for office visits will keep clients, employees safe

As an essential business, Betras, Kopp & Harshman has been open and serving clients during the COVID-19 crisis. We will continue to be here for you throughout the emergency.

On Monday, May 4 we are instituting the following procedures for office visits:

Anyone visiting the office must schedule an appointment in advance by calling 330-746-8484 or 800-457-2889.

All visitors must enter and leave our office at 6630 Seville Drive in Canfield via the building’s lower entrance. To access that entrance please turn left just after pulling into our driveway from Seville.

All visitors must wear face masks while in the building.

Visitors will have their temperature taken upon entering.

Visitors whose temperatures are above normal will not be permitted to enter the premises.

Visitors will be asked to cleanse their hands with hand sanitizer before proceeding to their appointment.

Strict social distancing protocols will be observed during all meetings/conferences.

Only people who are meeting with an attorney or staff member will be permitted to enter the premises. No spouses, significant others, children, other family members, or friends will be permitted in the office during your visit. If you are accompanied by a companion(s), we ask that they wait in the car.

If you are not feeling well on the day of your meeting or are exhibiting the following symptoms please call us to cancel and reschedule your appointment:

We are taking these precautions to protect you and our employees as we continue to provide the legal representation you need and deserve.

Finally, we want to remind you that we are able to meet with you remotely via Skype, Facetime, or teleconference.

Be well, stay safe, and remember, we’re all in this together.

Mahoning Matters shines spotlight on area nursing homes, abuse and neglect of seniors

We would like to applaud Mahoning Matters for its in-depth series on area nursing homes. According to the report, conditions at two area nursing homes, Warren’s White Oak Manor and the Oasis Center for Rehabilitation and Healing are especially troubling. Reporters also found that 11 of the 46 nursing facilities located in Mahoning and Trumbull counties were rated below or far below average by the Center for Medicare and Medicaid Services (CMMS). You can view inspection reports for facilities in Mahoning County here. Info on Trumbull County nursing homes may be found here. You can access a list of ratings for every nursing home in Ohio and across the U.S. here. We urge you to review the ratings and reports before selecting a nursing home or assisted living facility for someone you love.

Along with its reports CMMS’ Your Guide to Choosing a Nursing Home or Other Long-Term Service and Supports is an incredibly valuable resource for families and seniors. We recommend that you study the booklet and use its Nursing Home Checklist to help you evaluate and select a nursing home or assisted living facility. You can view and download the publication here. 02174-nursing-home-other-long-term-services

Here are some important factors to consider when you visit a facility during the selection process:
Facility layout, ambiance, residents

  • Is the facility clean and well-lit? Do you detect any odors? Is it attractive to you? Is it warm and enticing?
  • How is the temperature in the building?
  • How are the noise levels?
  • How is the layout of the various floors? Is it easy to get from your room to a common area?
  • Are there handrails in the hallways, rooms, and bathrooms?
  • Are the furnishings comfortable?
  • How do the residents look? Are they well-groomed and dressed?
  • How many residents to one room?
  • What are you allowed to bring when moving in?
  • Is there closet or storage space available? Do they have locks on them?
  • Do the residents have access to a telephone and a television? Is there an extra charge for these services?
  • Is there a secure outdoor area?
  • What are the demographics like? Will your loved one feel like they fit in? Will the staff be sensitive to any non-traditional family arrangements?

Staff

  • What kind of certification does the staff have?
  • What kind of staff are available on a 24-hour-basis?
  • How many registered nurses work there on each shift?
  • How the staff speak to and interact with the residents? Are they friendly and kind? Is the staff respectful of residents’ privacy?
  • How does the staff enter a resident’s room? Do they knock? Do they close the door when helping residents bathe and get dressed?

If a family member or loved one is already in a facility, be on the lookout for these signs of abuse and neglect:

  • Weight Loss
  • Bruises or Welts
  • Frequent Swelling
  • Dehydration
  • Bedsores
  • Soiled Clothing or Bed Sheets
  • Changes In Attitude or Mood

If your loved one appears withdrawn, fearful, or depressed you should be concerned. And if they complain about the treatment they are receiving or say they feel threatened by staff or other residents, listen and then bring the situation to the attention of the home’s administration at once. Then contact us right away by calling 330-746-8484 or 800-877-2889. We’ll listen to your concerns, evaluate the situation, give you our best advice, help protect your loved one, and fight for the justice and just compensation you and your family member need and deserve.